Privacy Protection Protocol

1. Governance Overview

BitRecovery Info ("the Agency," "we," "our," or "us") maintains a rigorous commitment to the protection of claimant data and privacy integrity. This protocol outlines our data handling practices in accordance with international financial investigative standards. For inquiries regarding data governance, contact our compliance unit at contact@bitrecoveryinfo.com.

This Privacy Protection Protocol delineates the categories of data ingested, the methodology of processing, and the strictly defined parameters of disclosure. Engagement with our services constitutes formal acknowledgment of these protocols.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the Website, or otherwise when you contact us.

• Personal Identity Information: Name, email address, phone number, and country of residence.
• Case Information: Transaction hashes (TXID), bank statement details, chat logs, and other evidence related to your claim.
• Technical Data: IP address, browser type and version, time zone setting, and operating system (collected automatically via cookies).

3. How We Use Your Data

We use personal information collected via our Website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.

• Case Assessment: To evaluate the viability of your claim and perform preliminary forensic analysis.
• Communication: To send you updates regarding your case, administrative information, and changes to our terms, conditions, and policies.
• Legal Compliance: To comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities.

4. Sharing & Disclosure

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

We may process or share your data that we hold based on the following legal basis:

• Legal Partners: We may share your case details with our network of specialized attorneys for the purpose of litigation or arbitration.
• Law Enforcement: If required, we may share evidence with cybercrime units (e.g., FBI IC3, Action Fraud UK) to aid in criminal investigations.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. All sensitive data submitted via our website is encrypted using 256-bit SSL technology. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Website is at your own risk.

6. Cookies & Tracking

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.

7. Your Rights

Depending on your location (e.g., if you are a resident of the European Economic Area or California), you may have certain rights regarding your personal information:

• Right to Access: You have the right to request copies of your personal data.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate.
• Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.

8. Contact Us

If you have questions or comments about this policy, you may email us at contact@bitrecoveryinfo.com or by post to: